- What is your turnaround time?
- Have you received my wrap fabric?
- Will I receive a shipping notice when my order is sent out?
- Can I send in my own rings?
- Can you convert a used wrap?
- Returns and Exchanges
What is your turnaround time? TOP
All ringslings are custom sewn to order, so please allow two weeks for sewing your ringsling. If you need it faster, you may select a rush order add on when you check out, for 3 day processing.
Other carriers and wrap scraps are shipped in 2-4 business days.
Have you received my wrap fabric? TOP
We do not update your order status to wrap received, but please use the USPS website to track your package. We've never had one not show up at the Post Office Box, so if the status says delivered, then it's here and in the queue for sewing.
Will I receive a shipping notice when my order is sent out? TOP
You will receive an email from stamps.com with your shipping information. If it has been more that two weeks since your order was placed, please check your spam folder because they sometimes end up there, especially to gmail and hotmail address.
Can I send in my own rings? TOP
At Zanytoes, we want to be sure that every sling we sew has genuine SlingRings brand rings, so for that reason, we do not offer a discount for sending in yor own rings.
Can you convert a used wrap? TOP
Yes, used wraps are still fine to convert into ringslings in 2015.
Returns and Exchanges TOP
Returns or exchanges must be authorized by emailing us within 10 days of receiving your item. Item must be in brand new unwashed/unworn condition with all tags attached. Return shipping is your responsibility, and you will be charged a 10% restocking fee. Refunds will be processed after we receive the returned item.